Social Bookmarking and Web 2.0 in summation…

August 7, 2007

It is difficult to speak of the benefits or detractions of Web 2.0 applications in an abstract and theoretical way as I believe that their success or failure is greatly depended on the context of the library: it’s user base, the services its promoting, the other resources available etc.

I think it’s been stated ad nauseum, but it bears repeating, that the key to the success of social software depends on the library itself reaching out to the community (or whatever their base might be), understanding their needs and expectations. Ultimately social software is merely a means of improving an already communication in an already existing relationship between patrons and the library and not something to act in lieu of other forms of interaction.

I think that the main advantage of most of the social software applications (with the exception of social bookmarking in my opinion), is that the cost of failure is relatively low. I don’t think that any application requires an enormous amount of technical knowledge, staff time or money. That’s not to say that a library shouldn’t do research and planning before any kind of implementation but there really is no way of knowing whether what you do will take off or not except by experimenting and putting it out there.


2 Responses to “Social Bookmarking and Web 2.0 in summation…”

  1. Daka Says:

    Hey Qingyi – I think your last comment is valid, however, I think you have to be careful – in terms of user experience. ‘Putting it out there’ is important. However, if your users do not buy in to these tools and adoption is lacking, it is often difficult to bring them back! I think it speaks to the comment you said about the importance of significant research into analyzing community needs.

  2. hey ben imma wanna tlk more so add me umm… well i dont know well write me back at ttyl well dont know so wat ever see u den Click

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